Returns

Returned parts will be subject to a minimum 25% restocking fee or vendor specific fee (whichever is greater), and must be returned in original packaging with a Return Material Authorization Number (RMA) clearly marked on all packaging.  RMA's will only be issued for returns that are processed within 30 days from the date products are received.  Any customized or special ordered items are not eligible to be returned.

Additional restrictions may apply to orders over $5,000. Please contact us for more details on returning parts.

Warranty Claims:

All in-use products manufactured by Daifuku Intralogistics America Corporation are warranted against defects in workmanship or materials for 1 year from the original date of purchase on Wynparts.com. All non-manufactured parts are subject to each Manufacturer’s warranty guidelines.

 *Warranty on any replacement part is valid through the original part’s Warranty term, Labor is not covered under Warranty *

For complete information regarding your systems warranty coverage and term, including all associated parts, please consult your system integration partner or Account Executive for details.

All warranty claims associated with Wynparts.com, Daifuku Intralogistics America Corporation & Automotion brand conveyor are handled by placing a Warranty order through Wynparts.com

Warranty Orders:  

-Add replacement parts to your shopping cart and proceed through order process.

-Select Ground for shipping method. Note, Wynparts will cover the cost of standard Fed Ex ground freight on all replacement part orders. Freight methods or carrier selected other than Fed Ex Ground will not be covered and will be invoiced accordingly. 

-A purchase order # is required to complete a warranty order.

-Select Warranty Order Box prior to placing order and complete the required information. Providing complete and detailed information will help expedite the processing of your warranty claim.

-Be sure to include serial number listed on manufactures tag for any part that is NOT manufactured by Daifuku Intralogistics America Corporation, Automotion. Missing serial number will delay processing of Warranty Order.

-The replacement parts for the warranty order will be shipped with a FEDEX return shipping label and a copy of the RMA instructions. All returned parts must have the RMA# clearly marked on all packaging to be received back into our warehouse for inspection.